Part of the popularity of social media is being able to talk with just about everyone—from friends to celebrities. Businesses are leveraging the use of social media to garner new customers and keep current ones, including Premier Plastic Surgery.
Dr. Mark Deutsch, a board-certified plastic surgeon, uses social media forums to connect with his Premier Plastic Surgery patients. The customers can communicate their enthusiasm for Dr. Deutsch’s services through sites like Facebook. He enjoys the closeness with his patients, adding that “they are able to communicate with me on a level that’s more convenient and comfortable for them that way.”
With a majority of people using social media, businesses find they have to be connected with customers online to stay in existence. Dr. Deutsch is one of those advocates with Premier Plastic Surgery, saying that the connections will only drive social media usage further. “We’ve had so much success with patients asking us questions or giving us feedback through social media that we only see this trend growing from here,” he said.